counselling seventeen
counselling seventeen

If you have any queries or wish to book an introductory session at counselling seventeen, please call or email now:


+44 7456 918 147


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Terms and Conditions


The relationship between the psychotherapist and the client is professional requiring some rules so that both may safely engage and focus on the work. 


Prior to starting therapy, the client acknowledges that he/she has reviewed and fully understands the terms and conditions of this agreement. 


Confidentiality & Ethical Standards

Sessions are confidential as laid down by the UKCP Code of Ethics and Practice. Client records are kept according to law and best practice with every effort made to maintain client confidentiality.



We believe it is reassuring for our clients to know that aside from adhering to GDPR rules (see Privacy Notice), each psychotherapist, counsellor or coach at C17 also abides by codes of professional ethics as laid down in the membership of their professional association(s). We strive always to maintain high standards of professional service. If you have any query or complaint about our privacy policy, or indeed about any other aspect of our work, please email


The first session

The introductory meeting is the first time you meet me. Its aim is to help you decide whether you feel at ease talking to me and whether my approach is right for you. The meeting does not oblige you to start therapy. That decision is yours entirely.


After the first session

If you decide to start therapy, you will be offered an on-going slot. This is reserved for you unless we agree differently at the end of the month (see session confirmation). 

Sessions take place face-to-face on a weekly basis at regular agreed times. It is not normally possible to rearrange them at short notice. The sessions will last 50 minutes from the agreed starting time.

To be effective therapy sessions need to take place on a regular basis--there is an expectation that you will attend regularly. 


Session confirmation

Sessions are generally confirmed on the last day of the month for the month ahead. 


Cancellation policy

Absences will be pre-booked by a reasonable amount of time. Should I be unable to provide therapy, I will contact you via email or text. 

Missed or cancelled sessions will be paid in full if less than three working days notice is given. All rescheduling and cancellations need to be made from Monday-Friday.



Fees are payable at the time of each session by cheque or in cash, or before each session by bank transfer. 

Receipts/invoices are supplied on request.


Length of therapy

Therapy may be short term, focussing on a specific issue, or long term as decided with the client. During the period of therapy, we will have regular review sessions.


Ending therapy

The client has the right to terminate therapy at his/her discretion. The therapist reserves the right to terminate therapy at her discretion. 

Therapy comes to a completion naturally as an agreement between both parties. The client is free to leave at any time by giving at least two sessions notice allowing time for the process of closure.  



Contact in between sessions will be limited to diary arrangements.

If you experience a crisis and need to talk to someone, contact a support organization such as the Samaritans who are available 24/7 on 116 123, your gp, or the emergency services on 999 or 111.



Problems should be raised during therapy but if the client wants to make a complaint it can be done through the UKCP as laid down in their procedures.